Managing Conflict Skillfully


Your Challenge: Do you struggle with how to disagree with people constructively? Are you continually searching for solutions that will benefit most of the people involved? Are you not understanding what underlies the objections of others?


Proven Strategy: Take the fear out of confrontation by learning how to focus it on neutral material and results, not on personalities. Learn to disagree respectfully yet assertively so that your views are taken into consideration. Understand how skillful conflict management can help produce better solutions to a problem. Nova can show you how to disagree in ways that preserve positive relationships while getting win-win results.

Here’s a sample of just one of the strategies you get:

Anticipate the rejection of your ideas and plan for different responses.
It is usually easy to anticipate how others will oppose your proposal. As best you can, anticipate not only their opposition but also the arguments they will make to buttress their own case. Prepare rebuttals, of course. But also prepare alternative proposals you’d be willing to try. The more you prepare ahead of time, the more likely you will be to secure what is most essential to you in the negotiation.

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