Working Across Organization Functions


Your Challenge: How can you build productive working relationships with areas whose interests differ from yours? Better still, how can you turn peer relationships into real partnerships of collaboration for everyone’s gain?


Proven Strategy: Identify mutual interests—or create them. Peer relationships represent one of the most valuable assets in organizations, so make sure you’re investing your efforts in keeping them alive and healthy. Our strategies can show you how.

Here’s a sample of just one of the strategies you get:

Identify the right participants and process for cross-functional decision-making.
In calling cross-functional meetings, be clear on your goals and the decisions that need to be made. Determine who has the authority to make those decisions and what the process should be. While inclusion is usually a good thing, involving people who are tangential to the decision-making process or who have insufficient authority is inefficient and confuses the process. If you and your peers can only recommend a particular path rather than approve it, make that clear, and work out the path of decision-making with your group before escalating it to the appropriate level. Act with dispatch rather than holding on too long to areas where resolution at your level is not feasible.

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